American Standard is a prominent manufacturer of plumbing fixtures for residential and commercial bathrooms and kitchens. American Standard manufactures toilets, faucets, shower systems, whirlpool tubs, and other products.
The American Standard warranty covers many of the repair or replacement costs for its products. We’ll look more closely at what it addresses, along with some extended coverage options that can help you maintain your American Standard appliances once the initial warranty period elapses.
American Standard stands behind its products with a warranty against defects in manufacturing, materials, and workmanship. The extent of coverage, however, depends on the appliance or fixture.
American Standard showers are covered for five years from the date of purchase. This includes hand showers, electronic shower heads, shower systems, valves, and controls. Bathtubs have a longer coverage period of ten years, though the textured bottom surfaces are covered by only a one-year warranty.
American Standard toilets have more detailed warranty coverage. Any chinaware is covered by a lifetime warranty, but the mechanical components are covered for five or ten years, depending on the model. Toilet seats and electronic components are covered for one year.
Fixtures, parts, and accessories manufactured by American Standard are generally protected for one year from the date of purchase. Cast iron sinks, conversely, have a lifetime warranty.
The warranty only applies to residential fixtures and appliances. Warranty periods for commercial products are markedly shorter. American Standard warranties also apply only to the original user. The lifetime warranty on a kitchen sink, for example, cannot be transferred to a new homeowner.
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The default American Standard warranty does not cover damage from anything other than manufacturer defects, so it excludes normal wear and tear. The basic warranty also does not cover the cost of labor, though the optional extended warranty might.
Claims on the American Standard warranty are primarily handled by local American Standard dealers. The company suggests that if you wish to file a claim, you should visit the sales outlet from which you purchased the product. American Standard also requires proof of purchase should you submit a claim for repair, as the warranty only applies to the original owner of the product.
Tell the dealer the model number and the problem you’re having with your American Standard product. The dealer will review the issue and hopefully diagnose what’s wrong. If they approve the claim, the dealer will file it on your behalf.
You may also contact American Standard’s customer service line to report a problem with your product.
American Standard extended warranties are necessary if homeowners wish to affordably repair their fixtures and appliances after the manufacturer’s warranty is voided or expires. The company itself doesn’t provide this extended service, so consumers must sign up for American Standard protection plans with third-party providers.
However, it’s possible to extend coverage with a home warranty from Liberty Home Guard. It provides comprehensive warranty protection for virtually all appliances, systems, and fixtures within a home. A small premium guarantees repair or replacement coverage for appliances or fixtures that fail after months or years of normal wear and tear.
Liberty Home Guard offers three plans for home warranties — Appliance Guard, Systems Guard, and Total Home Guard, which encompasses both. You can also obtain add-on coverage for parts and other unique needs. All plans cover damage from normal wear and tear, which is seldom the case with original manufacturer warranties.
When your American Standard product breaks down, contact the Liberty Home Guard customer service team by phone or through the customer portal on our website.
Liberty Home Guard will review your claim to ensure it’s covered by the warranty. If it is, LHG will match you with a qualified service technician in your area. We aim to respond to claims within 24 to 48 hours.
We partner with licensed professionals throughout the United States, so you can be sure that you’ll receive swift professional service. You can even combine coverage for multiple items in your home. We warranty everything from refrigerators and dishwashers to garage door openers and home electronics.
Liberty Home Guard’s mission is to give homeowners peace of mind about the appliances and systems they use every day. With a comprehensive home warranty, you can rest assured that your American Standard products — and those from other brands — can be restored to normal operation without breaking your budget.
Request a free quote through our website, or learn more about our plans by calling (833)-543-9328.
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A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.
It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.
When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.
With an LHG home warranty, when a covered item needs repair, simply follow these steps:
Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.
We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.
A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.
Homeowners insurance provides coverage if theft or natural disaster hits.
The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.
A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.
No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.
Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.
Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.
You can take your warranty with you to your new home, or cancel your warranty plan.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
Once you sign up for an LHG policy, you will receive an email with instructions on how to register your account that will include your username and password.
Once your coverage kicks in, schedule a request online any time HERE. You can also dial 833-LHGUARD (866) 396-5837 for your request.
You can check any job’s status by logging into your account HERE.
If we determine your covered item is beyond repair, we’ll offer a replacement or find you another solution that works for your situation.
We work with licensed contractors in your area who have been regularly evaluated by customers to meet our high standards.
Of course. Simply re-request the service online or by phone. All work done with our service providers comes with a 60-day workmanship guarantee, so if the issue isn’t resolved, we’ll send a service provider back to you, at no charge.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
Yes, there are some limitations to what a home warranty plan can cover. Home warranties cover breakdowns that occur due to normal wear and tear. For example, if a fan in your AC unit breaks due to natural use, LHG would cover the replacement. However, if that AC was broken from human misuse or a natural event, it would not fall under our coverage.
No, it doesn’t. You can get an LHG warranty plan no matter the age of your appliances.
You can start requesting service after 30-60 days depending on the coverage you purchase. If you purchased your plan while buying your home, ask your agent about whether or not we start coverage on the day the escrow closes.
If, for any reason, you need to change your plan, you can do so within the first 30 days of purchasing your coverage. To make a switch call (833) 544-8273
Yes, you can read a sample Service Contract Agreement HERE.
LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.
If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at (866) 396-5837.
Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.