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Carrier Repair & Warranty

Carrier

Carrier manufactures some of the products most essential to your home: heating and cooling systems. It’s a vetted, well-known brand. Carrier produces standard furnace and air conditioning systems along with a line of ductless heating and cooling options, has launched a line of air purifiers, and continues to evolve its products with smart home technology.

These products come with a limited warranty. But do you want to trust the comfort and well-being of your family to a limited warranty?

A Carrier warranty from Liberty Home Guard can provide assurance that the coziness and contentment of your family and the stability of your budget won’t be disrupted by an unexpected breakdown of your heating or cooling system.

The Carrier Limited Warranty

Once registered, your Carrier product comes with a limited warranty that can cover replacement parts related to the functionality of the product. Labor is not covered by the warranty, but may be covered by the dealer who sold you the product. The refrigerant and the product’s replacement parts not related to the functionality of the machine, such as belts and fuses, are not covered by a Carrier limited warranty, and the length of the limited warranty depends on the product.

Carrier’s limited warranties also do not cover the cost of replacement parts or repairs needed from normal wear and tear or misuse. However, some Carrier dealers may offer extended warranties that cover this.

A Carrier warranty from Liberty Home Guard can extend the coverage you need to keep your Carrier home systems operating efficiently without costing you thousands of dollars in future repairs.

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Why Choose a Carrier Warranty From Liberty Home Guard?

Liberty Home Guard has been rated the number-one home warranty provider by U.S. News & World Report. A Carrier warranty from Liberty Home Guard can cover your Carrier heating and cooling system. The benefit of a home warranty is that it can cover more than just your Carrier products.

A Carrier warranty is a service contract that can cover the cost of repairs and replacement of your home’s systems and appliances when they break down over time from normal wear and tear. It allows you to budget and save, especially when it comes to repairing those big-ticket items, such as your Carrier furnace.

Repairing and replacing a furnace can cost upwards of $3,000. A Carrier warranty can help shoulder the cost and arrange for a licensed technician to complete all the repairs.

Carrier Warranty Options

When you purchase a Carrier warranty from Liberty Home Guard, you have a choice of three plans: Systems Guard, Appliance Guard, and Total Home Guard.

You can also tailor a Carrier warranty plan to your home’s needs, giving you the coverage you want without unnecessary expense. Liberty Home Guard has more optional add-ons than any home warranty company in the country.

How to File a Claim With Carrier

When you have a claim, the customer service for your Carrier warranty from Liberty Home Guard is unmatched.

There’s no searching around for service technicians or haggling over the cost of repairs. When your heating or cooling unit breaks down, simply contact Liberty Home Guard through your customer portal, pay a small fee, and a qualified technician will come in to take care of the rest.

Here’s what the claims process looks like:

  • Our customer support team dispatches a contracted technician to your home
  • The technician arrives at your home within 48 hours
  • The technician evaluates the problem with your home system
  • The technician confirms that your warranty covers the system
  • If a repair can be made, the technician repairs the system
  • If a repair cannot be made, the technician orders a replacement
  • The technician bills Liberty Home Guard

That’s it. In a short time, you and your family can return to your routine and enjoy the comforts of home, all with little out-of-pocket cost.

Get a Carrier Warranty From Liberty Home Guard

A Carrier warranty from Liberty Home Guard can keep you and your family cool when the heat is on and warm when temperatures begin to drop. You can reach our customer support team all day, every day, to find a warranty plan that fits your home and your budget. Call our customer support team at (833) 547-6866 for a quote on a plan today.

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Frequently Asked Questions (FAQ)

HOME WARRANTY
  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

USING YOUR HOME WARRANTY
  • How do I set up an account online?

    Once you sign up for an LHG policy, you will receive an email with instructions on how to register your account that will include your username and password.

  • How do I request service?

    Once your coverage kicks in, schedule a request online any time HERE. You can also dial 833-LHGUARD (866) 396-5837 for your request.

    You can check any job’s status by logging into your account HERE.

  • What if my covered item can’t be fixed?

    If we determine your covered item is beyond repair, we’ll offer a replacement or find you another solution that works for your situation.

  • Who will LHG send to my house?

    We work with licensed contractors in your area who have been regularly evaluated by customers to meet our high standards.

  • My issue wasn’t fixed. Can the contractor come back?

    Of course. Simply re-request the service online or by phone. All work done with our service providers comes with a 60-day workmanship guarantee, so if the issue isn’t resolved, we’ll send a service provider back to you, at no charge.

  • How to cancel my Liberty Home Guard policy?

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com. 

COVERAGE
ABOUT HOME WARRANTIES
  • How long does my contract last?

    LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.

  • How do I make sure my coverage continues?

    If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at  (866) 396-5837.

  • Can I cancel at any time?

    Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

  • Is there a limit to the number of repairs I get during my contract term?

    No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.

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