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Kenmore Appliance Repair & Warranty

Kenmore

What Is a Kenmore Appliance Warranty?

A Kenmore appliance warranty is a limited service agreement that covers Kenmore appliances for one year from the original purchase date, which makes it more of an extended warranty. In some cases, specific components, like the driver motor in a washing machine, have a lifetime warranty. 

Kenmore’s warranty applies to individual appliances, such as a washer, dryer, refrigerator, freezer, range, oven, water softener, and vacuum cleaner. Elite appliances are eligible for additional coverage for up to three to ten years, but the terms vary depending on the type of appliance. In all cases, the warranty only applies to workmanship or material defects. 

To file a claim, you’ll need proof of purchase from an authorized dealer. The appliance must be properly installed, operated, and maintained to the manufacturers’ standards to be eligible for coverage. Unlike a Liberty Home Guard appliance warranty, you’ll need to initiate a return with an authorized Kenmore retailer to receive service. After you’ve initiated the return process, you can contact Kenmore’s appliance repair line at 1-844-553-6667.

Warranty coverage will be limited to 90 days from the original purchase if the appliance is used outside of a private household.

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Pros and Cons of Kenmore Appliance Warranties

While warranties can provide peace of mind, they don’t cover all situations. Kenmore appliance warranties have positives and negatives. Considering the upsides and downsides can help you decide if Kenmore’s appliances are right for you and whether or not you want to purchase additional home warranty protection from Liberty Home Guard.

Here’s a breakdown of some of the pros and cons of Kenmore’s appliance warranties:

Pros: 

  • Doesn’t have a service call fee
  • Offers lifetime coverage for certain components
  • Will fully replace product if it requires more than three repairs within one year
  • Covers spoiled food due to refrigerator and freezer failures

Cons:

  • Doesn’t allow you to choose your contractor
  • No add-on options
  • Must be purchased for each appliance

Kenmore Appliance Warranty Coverage and Plans

Kenmore offers extended warranty coverage for HVAC systems, water heaters, and other home appliances it manufacturers and sells. When you purchase a Kenmore appliance, you can add a Kenmore Protection Plan or Kenmore Repair Protection Plan. The former is available for Kenmore, Kenmore Elite, and Kenmore Pro appliances, while the latter applies to Kenmore and Kenmore Elite systems, such as water heaters and HVAC units. 

Here’s a comparison of the scenarios each plan covers:
 

Coverage Includes

Kenmore Protection Plan

Kenmore Repair Protection Plan

Applies to:

Household appliances, such as refrigerators, laundry machines, ovens/ranges, dishwashers

Home systems, such as water heaters and HVAC

Manufacturer’s defects

Yes

Yes

Unlimited coverage with no deductibles or fees

Yes

Yes

Replacement guarantee

Yes

Yes

Repair due to normal wear & tear

Yes

Yes

Power surge protection

Yes

Yes

Service promise

Yes

Yes

Technical assistance by phone

Yes

Yes

25% discount on consumable parts

Yes

Yes

Experienced service technicians

Yes

Yes

Risk-free cancellation

Yes

Yes

Transferable to a new owner

Yes

Yes

Annual preventative maintenance

Yes 

No lemon warranty

Yes 

Food loss reimbursement for

refrigeration & freezers

Yes 

Repair of cosmetic defects

Yes 

Kenmore Appliance Warranty Vs. Home Warranties

Kenmore offers excellent warranties for its products. Compared to a traditional home warranty, Kenmore’s appliance repair plans have more flexible cancellation, access to preventative maintenance, reimbursement for food loss, and no service call fee. 

Kenmore’s appliance warranties are more like an extended warranty than a traditional home warranty plan. Kenmore’s refrigerator and other appliance warranties can be a great option if you are purchasing new systems or appliances, but they may not be the best option if you are not the original owner. While the plans are transferable, you’ll have to rely on the original purchaser to have proof of purchase and other paperwork. 

A home warranty can provide more comprehensive coverage that bundles home systems and appliances. We recommend our Appliance Guard, Systems Guard, and Total Guard Plans.

Why You Should Choose Liberty Home Guard

Whether you’re looking for an extended warranty on a single Kenmore appliance or a comprehensive home warranty to protect all of your home appliances and systems, Liberty Home Guard will provide exceptional and affordable service.

We maintain a network of licensed, bonded, and insured technicians throughout the United States. If your Kenmore appliance malfunctions or breaks down, all you need to do is file a claim with us—an effortless task with our simple online form. Leave the rest to us. We’ll arrange to have a professional attend to your home and repair the appliance as necessary. If your appliance can’t be repaired, your plan may cover the item’s replacement or provide a cash payout.

The worry of how to pay for repairing or replacing an unexpectedly broken appliance is a major stressor for American homeowners. We can make that worry a thing of the past.

You can get started by requesting a free quote through our website. You can also reach out to the Liberty Home Guard team by calling (833)-566-9603. We look forward to working with you.

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  • $200 off All Plans

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Frequently Asked Questions (FAQ)

HOME WARRANTY
  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

USING YOUR HOME WARRANTY
  • How do I set up an account online?

    Once you sign up for an LHG policy, you will receive an email with instructions on how to register your account that will include your username and password.

  • How do I request service?

    Once your coverage kicks in, schedule a request online any time HERE. You can also dial 833-LHGUARD (866) 396-5837 for your request.

    You can check any job’s status by logging into your account HERE.

  • What if my covered item can’t be fixed?

    If we determine your covered item is beyond repair, we’ll offer a replacement or find you another solution that works for your situation.

  • Who will LHG send to my house?

    We work with licensed contractors in your area who have been regularly evaluated by customers to meet our high standards.

  • My issue wasn’t fixed. Can the contractor come back?

    Of course. Simply re-request the service online or by phone. All work done with our service providers comes with a 60-day workmanship guarantee, so if the issue isn’t resolved, we’ll send a service provider back to you, at no charge.

  • How to cancel my Liberty Home Guard policy?

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com. 

COVERAGE
ABOUT HOME WARRANTIES
  • How long does my contract last?

    LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.

  • How do I make sure my coverage continues?

    If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at  (866) 396-5837.

  • Can I cancel at any time?

    Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

  • Is there a limit to the number of repairs I get during my contract term?

    No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.

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