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Viking Appliance Repair & Warranty

Viking Appliance Repair & Warranty

A strong manufacturer’s warranty is an important consideration when selecting a new appliance, and Viking appliances come with comprehensive warranties for many scenarios.

If a Viking appliance is your choice, consider extending its comprehensive coverage with a Viking warranty from Liberty Home Guard. This warranty can help your high-end Viking appliances serve your family well into the future.

A Viking warranty from Liberty Home Guard is a service contract that can cover repairing or replacing an appliance that breaks down from normal wear and tear. With a home warranty, you can save significant effort and money, especially when it comes to Viking refrigerators, ranges, and other appliances that can cost thousands of dollars to replace.

Viking Manufacturer’s Appliance Warranty

Comprehensive warranty coverage is included in every Viking appliance package. The warranty lengths and coverage terms vary by product. Viking offers a three-year limited warranty on most kitchen appliances, including ranges, cooktops, ovens, ventilation hoods, microwaves, and dishwashers. The warranty covers parts and labor for any defects in material or workmanship.

Certain parts or components may have extended coverage for select products, but labor may not be covered, leaving you to pay for an authorized Viking repair technician’s services on your own.

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A Viking manufacturer’s warranty does not cover physical damage, such as scratches, dents, or broken glass, nor does it cover misuse or abuse of your appliance. Additionally, the warranty doesn’t cover the cost of any service or repair made by anyone other than an authorized Viking service provider.

Also, Viking warranties typically are not transferable. So, you shouldn’t expect guaranteed warranty coverage if you purchase your appliance secondhand, even if the appliance is less than three years old.

Appliance Repair for Viking Stove, Oven, Refrigerator, and Vent Units

As an owner of a Viking appliance, you can use the manufacturer's warranty to repair Viking kitchen appliances by first contacting Viking customer service to discuss the product’s warranty. If the appliance is still covered by warranty, Viking can guide you from there.

Viking Warranty Options

Once your appliance isn’t covered by the original warranty, consider investing in third-party coverage. Liberty Home Guard provides a suite of policies that protect all manner of home appliances, including Viking appliances, and systems. For example, Liberty Home Guard’s Appliance Guard can cover:

  • Built-in microwave ovens
  • Ceiling and exhaust fans
  • Washers and dryers
  • Kitchen refrigerators
  • Garbage disposals
  • Dishwashers
  • Garage door openers
  • Ranges/ovens/cooktops

Appliance Guard can cover all mechanical components and parts of these appliances.

Beyond your appliances, Liberty Home Guard also offers Systems Guard that can cover your home systems, including:

  • Air conditioning
  • Heating
  • Ductwork
  • Plumbing
  • Electrical
  • Water heaters

Systems Guard can cover the repair or replacement of parts and components.

You can combine the two home warranty plans to cover your whole home with Total Home Guard. You can also customize your home warranty with Liberty Home Guard’s optional add-ons — the most options in the home warranty business.

What’s Not Covered by a Viking Warranty?

A Viking warranty from Liberty Home Guard can pay for repairs or replacement of appliances that fail because of wear and tear. However, the home warranty won’t cover breakdowns or damage caused by misuse, abuse, or natural disasters.

How to File a Claim With Viking

Filing a claim with a Viking warranty from Liberty Home Guard is hassle-free. If you find yourself in need of Viking refrigerator repair, for example, simply issue a claim on our website through a customer portal. You can also call, text, or email.

Once you submit a claim, our customer support team takes over to help you get your malfunctioning appliance repaired or replaced. Here’s a look at each step:

  • Customer support schedules the dispatch of a licensed technician
  • The professional contractor shows up at your house within 24 to 48 hours
  • The technician evaluates the issue and confirms whether it is under warranty
  • The contractor repairs the appliance, if possible
  • If not possible, the contractor will order a replacement
  • The contractor bills Liberty Home Guard

It’s that simple with a Viking warranty from Liberty Home Guard.

Get a Viking Warranty From Liberty Home Guard Today

Don’t feel compelled to pay for high repair costs when your manufacturer’s warranty expires. You can guard your appliances and wallet alike with a Viking warranty from Liberty Home Guard. Use our website for a free quote or call (833) 543-8054.

Extend the Life of Your Appliance
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Frequently Asked Questions (FAQ)

HOME WARRANTY
  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

USING YOUR HOME WARRANTY
  • How do I set up an account online?

    Once you sign up for an LHG policy, you will receive an email with instructions on how to register your account that will include your username and password.

  • How do I request service?

    Once your coverage kicks in, schedule a request online any time HERE. You can also dial 833-LHGUARD (866) 396-5837 for your request.

    You can check any job’s status by logging into your account HERE.

  • What if my covered item can’t be fixed?

    If we determine your covered item is beyond repair, we’ll offer a replacement or find you another solution that works for your situation.

  • Who will LHG send to my house?

    We work with licensed contractors in your area who have been regularly evaluated by customers to meet our high standards.

  • My issue wasn’t fixed. Can the contractor come back?

    Of course. Simply re-request the service online or by phone. All work done with our service providers comes with a 60-day workmanship guarantee, so if the issue isn’t resolved, we’ll send a service provider back to you, at no charge.

  • How to cancel my Liberty Home Guard policy?

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com. 

COVERAGE
ABOUT HOME WARRANTIES
  • How long does my contract last?

    LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.

  • How do I make sure my coverage continues?

    If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at  (866) 396-5837.

  • Can I cancel at any time?

    Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

  • Is there a limit to the number of repairs I get during my contract term?

    No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.

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