VIZIO is a popular manufacturer of televisions, sound bars, remotes, streaming devices, and similar kinds of electronics. Founded in 2002, VIZIO has quickly risen to become one of the most well-known and successful brands in American electronics.
If your electronics stop working unexpectedly, there’s a chance you won’t need to shoulder the full cost of repair or replacement. VIZIO offers a limited warranty on their products — and there’s a way you can extend that warranty beyond its terms and limits. Here’s what you need to know to repair your VIZIO appliances.
VIZIO offers limited warranties on the majority of its products. Televisions, sound bars, and other electronic devices are warranted against defective materials and poor workmanship for one year. If you purchased your VIZIO device from an authorized wholesale retailer — notably BJ’s Wholesale Club, Costco, or Sam’s Club — then your device may have a three-year warranty.
The terms of VIZIO’s warranty policy are fairly standard. Coverage applies only to products purchased new from VIZIO or an authorized retailer, and VIZIO will honor the full warranty only for products that are used for residential applications. VIZIO products used in commercial contexts only have 90-day warranties.
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VIZIO’s warranty will not cover normal wear and tear or cosmetic damage. It also will not cover products that have been damaged from mishandling, abuse, improper installation, signal issues, or accidents.
Should you need to make a claim, VIZIO also has warranties for their repair service. Replacement parts and workmanship related to a product’s repair are covered by a warranty for the remainder of the product’s original warranty period or for 90 days—whichever is longer.
VIZIO provides more detailed terms of their warranty policy on their website.
In the event of damage to one of its products, VIZIO recommends customers visit the company website for troubleshooting and additional help. If the problem remains unresolved, customers can start their claim process by contacting VIZIO Technical Support by email or on the phone. This department is open from 5:00 a.m. to 9:00 p.m. on weekdays and 7:00 a.m. to 4:00 p.m. on weekends.
VIZIO must pre-authorize your claim before referring you to an authorized VIZIO service center. They may require you to provide proof of purchase with a copy of the receipt to verify the product is still covered. VIZIO also has specific instructions and processes for shipping the damaged unit.
Once VIZIO has confirmed the coverage, they will repair or replace the damaged item (or issue a refund for the purchase price). They do not charge for parts or labor.
Your coverage options don’t end once VIZIO’s limited warranty expires. You can also invest in an extended warranty or protection plan. While this comes at an additional cost, it can save you money in the long run by insuring against product malfunctions. Extended warranties are also more expansive in terms of what they cover; they’re not necessarily limited to defects in materials or workmanship.
VIZIO, like many other electronics manufacturers, does provide its own extended warranty service. This policy, though, is limited to VIZIO products only. But there’s a way VIZIO customers can extend their three-year warranty period with a more comprehensive protection plan.
Liberty Home Guard offers home warranties that protect virtually every component or appliance in your home. The warranty covers damage to your possessions — even damage linked to normal wear and tear from proper use. We fully cover the expenses of repairs or replacements of your items in exchange for an affordable monthly payment.
When you need to file a claim on your Liberty Home Guard warranty, simply contact us via our online Customer Portal or get in touch with our customer service team by phone. We’ll assess your claim and will try to respond within 24 to 48 hours.
If Liberty Home Guard verifies that the damage is covered by the terms of the warranty, we’ll refer you to a qualified technician from our expansive network of authorized service providers. Even if you live in a rural or remote area, we have a local technician in our network who can travel to you.
If they can fix your VIZIO product, they do so at no cost to you. If they decide the object must be replaced, Liberty Home Guard will also do so for free.
Liberty Home Guard can provide the same service, but you can bundle coverage for other home appliances and electronic devices, regardless of the manufacturer.
To learn more about Liberty Home Guard’s electronics coverage, contact our team by calling (833)-543-9328 or visiting our website. We’ll help you build a plan that can protect your belongings and save you money.
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A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.
It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.
When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.
With an LHG home warranty, when a covered item needs repair, simply follow these steps:
Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.
We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.
A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.
Homeowners insurance provides coverage if theft or natural disaster hits.
The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.
A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.
No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.
Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.
Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.
You can take your warranty with you to your new home, or cancel your warranty plan.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
Once you sign up for an LHG policy, you will receive an email with instructions on how to register your account that will include your username and password.
Once your coverage kicks in, schedule a request online any time HERE. You can also dial 833-LHGUARD (866) 396-5837 for your request.
You can check any job’s status by logging into your account HERE.
If we determine your covered item is beyond repair, we’ll offer a replacement or find you another solution that works for your situation.
We work with licensed contractors in your area who have been regularly evaluated by customers to meet our high standards.
Of course. Simply re-request the service online or by phone. All work done with our service providers comes with a 60-day workmanship guarantee, so if the issue isn’t resolved, we’ll send a service provider back to you, at no charge.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
Yes, there are some limitations to what a home warranty plan can cover. Home warranties cover breakdowns that occur due to normal wear and tear. For example, if a fan in your AC unit breaks due to natural use, LHG would cover the replacement. However, if that AC was broken from human misuse or a natural event, it would not fall under our coverage.
No, it doesn’t. You can get an LHG warranty plan no matter the age of your appliances.
You can start requesting service after 30-60 days depending on the coverage you purchase. If you purchased your plan while buying your home, ask your agent about whether or not we start coverage on the day the escrow closes.
If, for any reason, you need to change your plan, you can do so within the first 30 days of purchasing your coverage. To make a switch call (833) 544-8273
Yes, you can read a sample Service Contract Agreement HERE.
LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.
If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at (866) 396-5837.
Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.