Liberty Home Guard's Compliance Team is focused on resolving issues around complaints from our customers. Significant efforts are made to rectify disputes and address issues. The information you provide here will be forwarded to a Liberty Home Guard Compliance Officer and a full investigation will be conducted. Please provide as much intricate detail as possible.

File a Complaint against Liberty Home Guard

Please describe any actions you've already taken to address this concern (e.g., contacting customer service, speaking with a manager).

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Review and Submit Your Complaint
YOUR FEEDBACK
Name

Policy Number

Ticket (Claim) Number

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Phone

Complaint Category

Detailed description of your complaint

Steps Taken to Resolve the Issue

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Frequently Asked Questions
How long does it take to resolve a complaint with Liberty Home Guard?
Can I file a complaint with Liberty Home Guard over the phone?

Yes, you can contact our customer success team at (631) 850-3083 to speak directly with a representative who can assist you. However, by filling out this complaint form, your concerns are directed to the highest authority for a more effective and comprehensive resolution of your outstanding issues.

Why should I fill out the Liberty Home Guard complaint form?

The "File a Complaint" form is intended for customers who feel their concerns require heightened attention and need to be escalated to upper management for a more thorough review and resolution.

Why should I file a complaint directly with Liberty Home Guard instead of using an external site?

Filing a complaint directly with Liberty Home Guard ensures your concern is routed straight to a senior manager who can address it promptly and efficiently, allowing us to identify patterns and proactively address the root cause of your issue. This direct approach maximizes your complaint's visibility and eliminates delays caused by third-party involvement, allowing us to investigate and resolve your issue faster. By using Liberty Home Guard's internal complaint form, your issue is routed straight to a senior manager for immediate attention, allowing for a faster and more effective resolution. This direct approach ensures personalized support tailored to your specific situation, saving you time, reducing frustration, and achieving the absolute best outcome for you.