Liberty Home Guard

Systems Guard

Our Systems Guard home system warranty program is the solution to protecting yourself from unexpected breakdowns of your primary systems' major components. This is systems coverage at its finest!

Liberty Home Guard

Our home systems protection plan offers repair or replacement coverage over the parts and components of 6 major home systems. Here's what we cover and what our coverage entails.

Air Conditioning

Liberty Home Guard
Liberty Home Guard

Air Conditioning

Covered: Ducted electric central AC (two (2) condensing units and two (2) air handlers),or two (2) electric wall ACs, or two (2) electric window ACs, or two (2) ductless mini splits, up to a 5-ton capacity. For units below 13 SEER, and for when we are unable to facilitate repair/replacement at the current SEER rating, repair/replacement will be performed with 13 SEER equipment or higher.

Not Covered: Leaks of any kind; Gas AC systems; Condenser casings; Registers and grills; Electronic air cleaners; Non-ducted wall units; Water towers; Humidifiers; Chillers; All exterior condensing, cooling, and pump pads; Roof mounts, jacks, stands, or supports; Condensate pumps; Drain line stoppages; Geothermal piping and wells; Electrical supply; Coils of any kind; Zoned systems.

Heating

Liberty Home Guard
Liberty Home Guard

Heating

Covered: All mechanical components and parts necessary for the operation of the heating system (up to a 5-ton capacity); Circulating pumps; Reversing valves. For units below 16 SEER, and for when we are unable to facilitate repair/replacement at the current SEER rating, repair/replacement will be performed with 16 SEER equipment or higher.

Not Covered: All components and parts relating to geothermal and/or water source heat pumps; Hydronic, steam, or Apollo systems; Outside piping; Drilling of wells; Covered Items in Section G.; Access; Radiators; Baseboard casings; Radiant heating; Dampers; Fuel storage tanks; Portable units; Fireplaces; Line dryers; Oil nozzles and strainers; Registers; Backflow preventers; Evaporator coil and drain pans; Grills; Clocks/timers; Zoned systems; Heat lamps; Humidifiers; Cable heat (in ceiling); Wood/coal/pellet units; Calcium build-up; Cracked heat exchanger.

Ductwork

Liberty Home Guard
Liberty Home Guard

Ductwork

Covered: Leaks or breaks in ductwork associated with Heating System and/or Air Conditioning; Registers and grills.

Not Covered:Insulation; Breeching; Separation due to lack of support; Damper motors; Air cleaner cabinets.

Plumbing

Liberty Home Guard
Liberty Home Guard

Plumbing

Covered: Leaks and breaks of water, drain, or waste lines; Toilet tanks, bowls, mechanisms, and wax ring seals; Shower, tub, diverter, rinse, shut-off, and gate valves; Built-in bathtub whirlpool motor and pump assemblies; Stoppages/clogs in drain and sewer lines up to 100 feet from access point. Mainline stoppages are only covered if there is an accessible ground level cleanout, and the main line has not collapsed.

Not Covered: Stoppages/clogs that cannot be cleared by cable/snake; Gas lines; Access; Water closets; Cost to locate ground level cleanout; Slab leaks; Polybutylene and Galvanized pipes; Drum traps; Flange; Other fixtures, and cartridges; Baskets and strainers; Popup assemblies; Cracked porcelain; Shower enclosures and base pans; Roman tubs; Bathtub drain mechanisms; Toilet lids and seats; Grouting and tile; Covered Items in Section G.; Pressure regulators and valves; Flood control or check valves; Caulking; Filtration systems; Iron breakers; Water pressure; Holding/storage tanks; Saunas/steam rooms; Camera inspection; Jetting.

Electrical

Liberty Home Guard
Liberty Home Guard

Electrical

Covered: All mechanical components and parts, including built-in bathroom exhaust fans.

Not Covered: CO alarms, smoke detectors, or related systems; Intercom/communication/doorbell and associated systems; D.C. wiring or components; Attic exhaust fans; Auxiliary or sub panels; Rerunning of new wiring for broken/severed wires; Wire tracing; Circuit overload; Upgrading existing outlets to GFI.

Water Heaters

Liberty Home Guard
Liberty Home Guard

Water Heaters

Covered:All mechanical components and parts, including circulating pumps, up to 75 gallons.

Not Covered: Access; Insulation blankets; Sediment build-up; Main, holding, fuel, thermal expansion, and/or storage tanks; Low boy and/or squat units; Drain pans and lines.

View More Home Warranty Plans

Liberty Home Guard

Total Home Guard

A combination of both our Appliance Guard and Systems Guard plans, the Total Home Guard coverage is our most comprehensive, it's also our most economical!

View Plan
Liberty Home Guard

Appliance Guard

Our Appliance Guard plan covers many of your primary kitchen and general home appliances. Things like your Refrigerator, Oven, Dishwasher, Washer, Dryer and more!

View Plan

Additional Benefits with Liberty Home Guard

Liberty Home Guard

Refer a Friend

When you refer a friend, you both earn a $25 Amazon Gift Card!

Refer Now.
Liberty Home Guard

Discounts on Appliances

As a part of the LHG family, you are qualified for exclusive discounts on many of the industry's best brand name appliances and systems.

Liberty Home Guard

Additional Property Discounts

When purchasing a home warranty for an additional property with us, you receive additional discounts.

What Our Clients Say About Us:

Very customer-centric, especially for a home warranty company. I had an issue with my oven's display and Robert spent 40 minutes with me on the phone helping me troubleshoot it.

Harriet Williams Heating

Trust Pilot

As a vendor, this home warranty company was, by far, THE BEST to work with.  Very fast approval and payment.  My technician was in and out in 20 minutes.  Other home warranty companies take forever to get an approval and having my technicians wait on site is not very efficient. Great experience!

Maria Olah

Google

As a Company, They have always paid very promptly for any claims we submit on behalf of customers. Their service department is very easy to work with compared to other companies. 

Ryan Leckbee, Rhino Air Conditioning and Heating

Google

People were responsive and there was no tap dancing around the issues.  Great working with Paul, very professional and pleasant to talk to

Paula Bradley

Google

My pool kept turning green. I couldn't figure it out. Thankfully I had a policy with Liberty Home Guard, and even though I didn't have the optional pool and spa add-on, Liberty still got a technician out to me and coordinated all the work done. I made sure to buy pool coverage afterward!

Raymond Jenkins

Trust Pilot

Liberty Home Guard actually seems to understand their customers. Their replacement upgrade program was too enticing to pass up and having used it twice, I am so pleased with it and Liberty Home Guard’s level of customer service.

Sara Acosta

Trust Pilot

I have had many home programs in the past and by far they are the best I had so far. Quick response to issues and the technicians they used were qualified and good at what they do!...

Nelson O

BBB

I had a very positive experience with Liberty Home Guard. I was concerned because it did not cover some of my large appliances and my account manager, Natalie A***** quickly resolved my concern within hours. I feel really good about choosing Liberty Home Guard for my multi-year warranty.

Jasmine

BBB

Liberty Home Guard is amazing! I called Up and their customer service team was super friendly and addressed my problem right away, they were able to get me a great deal and make it super convenient and quick! Highly recommend. 

Cory R

BBB

Sam, David, and the people at LHG made me feel like family straight away. Thanks, gents, for making the tedious process of getting a home warranty simple.

Darren H

BBB

Excellent company, transparent service, fast and efficient. Exactly what we were looking for.

Dan H

Consumer Advocate

You can rest assured knowing that Liberty Home Guard fulfills their end of the agreement. I have has three claims different issues in my home and they took care of each promptly. I would be out of pocket a lot more than just my premium. You guys have my business for life.

Joseph

Consumers Advocate

A home warranty that works just the way it should. It makes my life easier that they don’t leave me on hold for 30 minutes the way my last home warranty company would.

Sara P

Consumers Advocate

I have renewed my three year policy twice, I have nothing but good things to say about Liberty Home Guard. Always good service, and happy endings.

Vick C

Consumers Advocate

Linsey C

Liberty Home Guard has saved me money on multiple occasions. Their technicians are always prepared and for all my claims, completed the work in 1 visit.

Linsey C

Consumers Advocate

Frequently Asked Questions

  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

  • How do I set up an account online?

    Once you sign up for an LHG policy, you will receive an email with instructions on how to register your account that will include your username and password.

  • How do I request service?

    Once your coverage kicks in, schedule a request online any time HERE. You can also dial 833-LHGUARD (866) 396-5837 for your request.

    You can check any job’s status by logging into your account HERE.

  • What if my covered item can’t be fixed?

    If we determine your covered item is beyond repair, we’ll offer a replacement or find you another solution that works for your situation.

  • Who will LHG send to my house?

    We work with licensed contractors in your area who have been regularly evaluated by customers to meet our high standards.

  • My issue wasn’t fixed. Can the contractor come back?

    Of course. Simply re-request the service online or by phone. All work done with our service providers comes with a 60-day workmanship guarantee, so if the issue isn’t resolved, we’ll send a service provider back to you, at no charge.

  • How to cancel my Liberty Home Guard policy?

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com. 

  • How long does my contract last?

    LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.

  • How do I make sure my coverage continues?

    If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at  (866) 396-5837.

  • Can I cancel at any time?

    Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

  • Is there a limit to the number of repairs I get during my contract term?

    No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.

  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

Liberty Home Guard
Need help?

Talk to our Liberty Home Guard Agents 24/7.

(866) 225-7958