Liberty Home Guard Reviews & Ratings 
Discover Why Liberty Home Guard is the Nation's Most Trusted Home Warranty Provider – Read Our Reviews.
Discover Why Liberty Home Guard is the Nation's Most Trusted Home Warranty Provider – Read Our Reviews.
Read MoreHello, It's been an amazing journey working with Liberty Home Guard, and I truly appreciate the collaboration we've had so far. I am hopeful that we will continue to maintain and grow our strong partn...
Read MoreRose, Christie, Bryant and Abigale was very helpful and knowledgeable with all the company policies thanks rose and Abigail-you guys are wonderful I really appreciate it keep up the great work happy h...
I was completely impressed with the professionalism and customer service skills of Rose Riveras thank you for the support!
The technician was on time very professional explained what he was doing a great experience.
Read MoreI want to take a moment to highlight the outstanding customer service I received from Rose in the accounts payable department at Liberty Home Warranty. She was incredibly professional, patient, and we...
Had question about payment,, Bradley Lopez walked me through process and made it extremely easy.
Read MoreEduardo was very professional and helpful in getting our claim initiated, processing an updated credit card number, and informing us of "next steps". We are very grateful for Liberty's great customer ...
This is the best insurance company and they have helped us in every way.
Read MoreFiling a claim was such a simple process and I was assigned a technician for repair immediately. I did have an issue trying to complete my claim using my phone but the browser was seamless.  ...
Read MoreOn several occasions, I have had the pleasure of calling in for assistance and interacting with Karen Acosta. Each time, she has proven to be an incredible help, patiently and thoroughly answering all...
Christi Salcedo is always helpful, thank you!
Read MoreI’m leaving a review of my experience signing up with liberty home guard. My sales person was Freddy, he was friendly and flexible, and helped me figure out a plan and payment structure that worked ...
Read MoreI am very impressed with Liberty Home Guard, thankfully I've only needed to put in a claim twice in almost three years, each time, from the initial contact to fixing the problem, they were on top of i...
The he was really couteous, took the time and called me back withing the hour to let me know that the job is completed and the customer is satisfied.
Read MoreLiberty is incredibly well-organized when it comes to assigning work orders to contacting authorizations for approval etc. The Liberty Software is user-friendly and makes it easy for me to communicate...
It's amazing. I'm loving it. it works great.
Christi Salcedo She was amazing wry helpful thank you so much
Nai Ulloa was very helpful with helping me understand the process of how to get my heat pump fixed!! She was very knowledgeable.
Read MoreI have made three claims with Liberty and all have gone well; I always expect it to be a pain because most insurance is, but Liberty is easy to deal with and reasonable about providing approvals. I wo...
Gave specific instructions and information on my claim and even looked up an additional claim and gave the status of that claim as well.
Read MoreI was contacted by Emily following my recent purchase of the LHG warranty in regard to any questions or concerns I may have. She was super friendly and answered every question I had in detail. I'm hap...
Read MoreI have 8 properties with Liberty covered for past year. They are absolutely the best home warranty on the market. I tried 6 other companies and they are nothing but a sham. Always lo...
Read MoreI just want to say Thank you Abby Reyes for your dedication to your job, it makes our job as a vendor easier, you were very helpful in helping us navigate the claim and coordinating with the ten...
Read MoreI had the pleasure of speaking with Mishelle Bruno yesterday and she was very professional, patient, knowledgeable about her job, gave me detailed information about my plan and courteous. She is just ...
Very punctual. Great communication. Always answers calls. Thank you Liberty Home Guard!!
Read MoreI've had the pleasure of working with Ronald at Liberty Home Guard as my account manager, and I couldn't be more impressed. Ronald is professional, knowledgeable, and always goes above and beyond to e...
Mel was excellent helping me navigate through my options and ultimately setting up my home warranty. Great experience and would highly recommend! Thank you
Read MoreThis was my first claim with LHG. I went on the app, filed the claim, and was quickly assigned a plumbing company for next day appt. The tech showed up within the allotted time frame, diagnosed ...
Read MoreGrey was absolutely a breath of fresh air. She was very knowledgeable and easy to work with. She asked clear questions that I was able to answer. She is an asset to your company. &nb...
They will try to help you the best they can. Fair price and excellent service , Adam helped me with all my questions and had solutions for all of them.
From inception, HONESTY & TRANSPARENCY have always been one of our guiding principles. We understand the needs of our customers and we truly do care. We are licensed and sanctioned by State Regulators and we are here to help, not hurt. Many other companies take advantage of customers, that's why we compel you to DO YOUR RESEARCH before deciding which Home Warranty company is right for you.
A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.
It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.
When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.
With an LHG home warranty, when a covered item needs repair, simply follow these steps:
Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.
We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.
A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.
Homeowners insurance provides coverage if theft or natural disaster hits.
The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.
A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.
No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.
Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.
Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.
You can take your warranty with you to your new home, or cancel your warranty plan.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
Once you sign up for an LHG policy, you will receive an email with instructions on how to register your account that will include your username and password.
Once your coverage kicks in, schedule a request online any time HERE. You can also dial 833-LHGUARD (866) 396-5837 for your request.
You can check any job’s status by logging into your account HERE.
If we determine your covered item is beyond repair, we’ll offer a replacement or find you another solution that works for your situation.
We work with licensed contractors in your area who have been regularly evaluated by customers to meet our high standards.
Of course. Simply re-request the service online or by phone. All work done with our service providers comes with a 60-day workmanship guarantee, so if the issue isn’t resolved, we’ll send a service provider back to you, at no charge.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
Yes, there are some limitations to what a home warranty plan can cover. Home warranties cover breakdowns that occur due to normal wear and tear. For example, if a fan in your AC unit breaks due to natural use, LHG would cover the replacement. However, if that AC was broken from human misuse or a natural event, it would not fall under our coverage.
No, it doesn’t. You can get an LHG warranty plan no matter the age of your appliances.
You can start requesting service after 30-60 days depending on the coverage you purchase. If you purchased your plan while buying your home, ask your agent about whether or not we start coverage on the day the escrow closes.
If, for any reason, you need to change your plan, you can do so within the first 30 days of purchasing your coverage. To make a switch call (833) 544-8273
Yes, you can read a sample Service Contract Agreement HERE.
LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.
If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at (866) 396-5837.
Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.
A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.
It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.
When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.
With an LHG home warranty, when a covered item needs repair, simply follow these steps:
Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.
We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.
A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.
Homeowners insurance provides coverage if theft or natural disaster hits.
The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.
A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.
No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.
Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.
Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.
You can take your warranty with you to your new home, or cancel your warranty plan.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.