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Frigidaire refrigerator ice maker not making ice but water works

Is your Frigidaire refrigerator ice maker not making ice, but the water dispenser is working perfectly? While it may seem like a minor issue, not having ice when you need it can be frustrating. Fortunately, understanding the potential causes of this problem and knowing how to troubleshoot and fix it can help you get your ice maker back in action. Learn about the most common causes of why your Frigidaire refrigerator’s ice maker may not be making ice, even though the water dispenser is functioning correctly. 

Key reasons for the problem:

%

45% of reported issues are the

Ice Maker Assemblyquestion

%

30% of reported issues are the

Ice Maker Mold Thermostatquestion

%

20% of reported issues are the

Water Inlet Valvequestion

%

5% of reported issues are the

All Other Causesquestion

Diagnostic and troubleshooting steps

Is your Frigidaire refrigerator ice maker not making ice but the water dispenser still works? This step-by-step guide covers everything from ice maker components to water supply issues, offering practical solutions and when to seek professional help.

Diagnostic & Troubleshooting
Check for a Frozen Water Line

Step 1:

Check for a Frozen Water Line

  • Locate the water line running to the ice maker. If it’s frozen, you may need to defrost it by turning off the fridge and letting it thaw. 
  • In some cases, you may also need to check if the line is kinked or obstructed, which can block the water flow to the ice maker.
     
Test the Water Inlet Valve

Step 2:

Test the Water Inlet Valve

  • Disconnect the refrigerator from power and water. Use a multimeter to check the valve for continuity. If the valve is defective, it may need to be replaced. 
  • Make sure that the valve is not clogged with debris, which can restrict water flow.
Inspect the Ice Maker Assembly

Step 3:

Inspect the Ice Maker Assembly

  • Check the assembly for any visible signs of damage or wear. Ensure that all components, like the water fill tube and the ejector arm, are in good condition and functioning as they should. 
  • If you suspect that the ice maker assembly is faulty, you may need to replace it.
Replace or Clean the Water Filter

Step 4:

Replace or Clean the Water Filter

  • If you have a water filter, check if it’s clogged. A clogged filter can restrict water flow to the ice maker. Replace the filter if it’s old or clogged. 
  • Even if the water dispenser is working fine, a dirty filter can still cause problems with the ice maker.
Check Water Pressure

Step 5:

Check Water Pressure

  • Ensure that your home’s water pressure is sufficient for the refrigerator. The ice maker requires a water pressure between 30 and 120 psi. 
  • If the pressure is too low, you may need to fix any plumbing issues that could be restricting the flow.
Test the Ice Maker Thermostat

Step 6:

Test the Ice Maker Thermostat

  • If your thermostat is not working properly, it may need to be replaced. 
  • You can check the thermostat’s temperature settings with a multimeter or simply replace it with a new one to see if that resolves the issue.
Fix the Control Arm

Step 7:

Fix the Control Arm

  • If the control arm is stuck or broken, try manually moving it up and down. If this doesn’t work, the arm might need to be replaced to ensure the ice maker cycles properly.

Key actions for homeowners:

  • Regularly clean and replace the water filter. 
  • Inspect the water line for freezes or kinks.
  • Ensure proper water pressure.
  • Regularly inspect the ice maker components. 
Diagnostic & Troubleshooting
Diagnostic & Troubleshooting

Most common repairs needed to fix a frigidaire refrigerator

When your refrigerator won’t make ice but has working water, certain repairs are more commonly required than others. Below are the most frequent fixes:

    • Replace the Water Inlet Valve: If the water inlet valve is faulty or clogged, it can prevent water from flowing to the ice maker, even though water still flows to the dispenser.
    • Clear or Replace a Frozen Water Line: A frozen or blocked water line can prevent water from reaching the ice maker. Thawing or replacing the line may resolve the issue, ensuring the ice maker gets the water it needs.
    • Clean or Replace the Water Filter: A clogged water filter can restrict water flow to the ice maker. Cleaning or replacing the filter regularly can ensure proper water flow for ice production.
    • Check and Fix Low Water Pressure: If the water pressure is too low to properly fill the ice maker, repairing any plumbing issues to restore optimal pressure can solve the problem.

Frequently Asked Questions

  • Why is my Frigidaire refrigerator ice maker not making ice, but the water works?

    The issue could be due to a variety of factors, like a clogged or faulty water inlet valve, a frozen water line, a broken ice maker assembly, or a malfunctioning thermostat. Each of these can prevent the ice maker from filling and freezing the water, even though the water dispenser works properly.

  • How can I tell if the water inlet valve is broken?

    If the ice maker isn’t getting water, the water inlet valve might be clogged or faulty. You can check the valve for blockages, ensure it’s receiving voltage, and replace it if necessary. If the valve isn’t working, it will prevent water from reaching the ice maker, despite the water dispenser still functioning.

  • Can I fix a frozen water line on my own?

    Yes, you can thaw a frozen water line by unplugging the refrigerator and letting it sit until the water line thaws. You can also use a hairdryer on a low heat setting to gently warm the line. If the freezing issue persists, you may need to replace the line or ensure proper insulation to prevent future freezing.

  • How often should I replace the water filter to prevent ice maker issues?

    It’s recommended to replace the water filter in your Frigidaire refrigerator every 6 months, or as suggested by the manufacturer. A clogged filter can reduce water flow to the ice maker, leading to ice production problems. Regularly changing the filter will help ensure optimal performance.

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