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Kenmore elite refrigerator won’t make ice

If your Kenmore Elite refrigerator won’t make ice, it can be frustrating. However, there are several common causes and solutions to explore before calling a repair technician. Whether it’s a mechanical issue, a clogged water line, or a problem with the ice maker itself, consider troubleshooting steps and possible fixes.

Key reasons for the problem:

%

40% of reported issues are the

Water Inlet Valvequestion

%

35% of reported issues are the

Ice Maker Assemblyquestion

%

20% of reported issues are the

Ice Maker Thermostatquestion

%

5% of reported issues are the

All Other Causesquestion

Diagnostic and troubleshooting steps

This step-by-step guide will help you troubleshoot and resolve issues with your Kenmore Elite refrigerator’s ice maker!

Diagnostic & Troubleshooting
Check the Ice Maker Settings

Step 1:

Check the Ice Maker Settings

  • Ensure the ice maker is turned on and the arm or switch is in the correct position. 
  • Refer to your user manual for specific instructions for your Kenmore Elite model.
Inspect the Water Supply

Step 2:

Inspect the Water Supply

  • Verify that the water supply valve is fully open and examine the line for kinks, leaks, or clogs.
  • Check your home’s water pressure to ensure it meets the refrigerator’s requirements (typically 20-120 psi).
Check the Freezer’s Temperature

Step 3:

Check the Freezer’s Temperature

  • Use a thermometer to check the freezer’s temperature.
  •  If it’s above 5°F, adjust the settings and allow 24 hours for the temperature to stabilize.
Replace the Water Filter

Step 4:

Replace the Water Filter

  • A clogged water filter can restrict water flow to the ice maker. Replace the filter if it’s been more than six months since the last replacement. 
  • Be sure to use a Kenmore-compatible water filter for optimal performan
Thaw a Frozen Water Line

Step 5:

Thaw a Frozen Water Line

  • If you suspect the water line is frozen, unplug the refrigerator and allow the line to thaw.
  • You can speed up the process by using a hairdryer set to low heat, but exercise caution to avoid damaging the line.
Inspect the Ice Maker for Damage

Step 6:

Inspect the Ice Maker for Damage

  • Examine the ice maker for visible damage or wear. 
  • If you notice broken components or if the unit still won’t produce ice after completing the previous steps, it may need to be repaired or replaced.

Key actions for homeowners:

  • Replace the water filter regularly. Change the filter every six months to maintain proper water flow and quality.
  • Keep the freezer at the right temperature. Ensure the freezer temperature stays between 0°F and 5°F.
  • Check the water supply line. Periodically inspect the line for kinks, clogs, or leaks.
  • Clean the ice maker. Remove and clean the ice bin and ice maker components periodically to prevent buildup.
Diagnostic & Troubleshooting
Diagnostic & Troubleshooting

Most common repairs needed to fix a frigidaire refrigerator

When your refrigerator isn't making ice, certain repairs are more commonly required than others. Below are the most frequent fixes:

    • Inspect the Water Supply Line: Check if the water supply line is kinked, clogged, or disconnected, as this can prevent water from reaching the ice maker.
    • Replace the Water Inlet Valve: A faulty or clogged water inlet valve may not supply water to the ice maker. Replacing it can resolve the issue.
    • Clear Clogged or Frozen Fill Tube: The fill tube that supplies water to the ice maker can become frozen or clogged, blocking water flow.
    • Inspect the Water Filter: A clogged or outdated water filter can restrict water flow, affecting the ice-making process. Replace it every 6 months.

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